Privacy Policy
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
Identity: TROVARSI Equitation
Email: info@trovarsiequitation. com
DATA PROTECTION OFFICER
Contact: info@trovarsi-equitation. com. In accordance with the current legislation on Personal Data Protection, TROVARSI Equitation informs the user(s) (the “User(s)”) of the Website www.trovarsi-equitation.com (hereinafter, the “Website”) about the Privacy Policy that will apply to the processing of personal data that the User provides either by registering on the Website by completing the registration form provided for this purpose, subscribing to the newsletter, during the purchase process, or in interactions made with TROVARSI Equitation. By providing TROVARSI Equitation with their personal data, the User expressly consents, through the mechanism provided for this purpose, that TROVARSI Equitation may process those data in the terms established in this Privacy Policy, which will constitute the legal basis for their treatment.
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT
TROVARSI Equitation may collect personal information from Users of the Platform through the appropriate forms, such as name, email address, postal address, and/or phone number when the User visits the Platform, registers, places an online order, or contacts info@trovarsi-equitation. com. Additionally, TROVARSI Equitation collects all information regarding your browsing on the Platform and your interaction with the brand. The failure to provide certain information marked as mandatory may make it impossible to manage your registration as a user or the use of certain features or services available through the Platform. The data voluntarily provided by the User during the use of the Website will be included in a file owned by TROVARSI Equitation for processing with the purposes indicated in this Privacy Policy. In accordance with the current legislation on the protection of personal data and in particular, as established in Regulation (EU) 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, TROVARSI Equitation will maintain the corresponding record of personal data processing activities. TROVARSI Equitation has taken the necessary technical and organizational measures to maintain the level of security required, according to the nature of the personal data processed and the circumstances of the processing, in order to avoid, as much as possible and always according to the state of the art, its alteration, loss, unauthorized processing, or access.
FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?
The personal data you provide to us and those you provide at any time will be included in an automated file for which TROVARSI Equitation is responsible, for the following purposes: a) Manage your registration as a user on our Platform. b) Develop, fulfill, and execute the sales contract entered into by purchasing products from TROVARSI Equitation. c) Inform, process, manage, and send your order (and eventual return) as well as the completion of the sales contract for the products you have purchased. d) Contact you through email, phone calls, sending SMS, or other equivalent electronic means, regarding updates or informative communications related to the functionalities, products, or services contracted, including security updates of the Platform, whenever necessary or reasonable for their execution. e) Attend and follow up on inquiries and requests you direct to us through our Customer Service or in our stores. f) Provide you with information about the products marketed by TROVARSI Equitation as well as any other complementary, including in relation to said products, the sending of future commercial and advertising offers through any available communication channel, including SMS messages, email, etc. g) User profiling. h) Conduct market studies and statistics of our products.
HOW LONG WILL WE KEEP THE DATA?
The personal data provided will be kept as long as the business relationship or the one that originated the processing is maintained. If you decide to cancel your personal data, they may be retained in our databases during the periods provided by law to comply with tax and accounting obligations and will be deleted once these legal periods or those that apply have expired.
NEWSLETTER SUBSCRIPTION
If you authorize your subscription to the Newsletter of www.trovarsi-equitation.com, we will provide you with information about our products and services, through various means such as, among others, email, any other equivalent electronic communication, such as SMS. The subscription to the Newsletter of TROVARSI Equitation may involve the use of your personal data to provide you with personalized advertising, related to our products and services through emails, SMS, or other electronic means, own or third-party collaborators. To improve the attention we provide you, we inform you that personal data relating to your purchases in our online and physical stores, tastes, and preferences may be used for analysis purposes, user profiling, marketing studies, quality surveys, and improving interaction with our customers. If you are a registered user, you can change your preferences regarding the sending of such commercial communications through info@trovarsi-equitation. com or the functionality that may exist for this purpose on the Platform. You can also unsubscribe through the link provided for this purpose in each of our newsletters and follow the instructions provided.
WHAT LEGITIMIZES US TO PROCESS THE DATA?
The legal basis for processing your data as a customer is the contractual relationship established by purchasing products from TROVARSI Equitation and the fulfillment of commercial, tax, and accounting obligations. The communication of offers and promotions, the sending of advertising by any communication channel, as well as profiling and the transfer of your personal data to third parties, are based on the express consent requested from you.
TO WHICH THIRD PARTIES CAN WE COMMUNICATE THE DATA?
To offer you a quality service, TROVARSI Equitation is obliged to provide certain user data to other companies that collaborate in providing the service (carriers, financial entities, courier companies, communication sending companies, profiling companies, etc.). In all cases, the data provided are strictly necessary for the specific activity to be performed. By accepting this Privacy Policy, you expressly authorize TROVARSI Equitation that the personal data you provide may be transferred to other group companies or third-party collaborators of TROVARSI Equitation within or outside Spanish territory, and they offer a level of protection comparable to that established in Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 (GDPR), in Organic Law 15/99 of December 13 on Personal Data Protection (LOPD), and other applicable regulations. In any case, the third parties with whom certain personal data are shared will have previously demonstrated the adoption of adequate technical and organizational measures for their proper protection. TROVARSI Equitation does not sell customer data to third parties.
WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?
The User may exercise their rights of access, rectification, deletion, and opposition, as well as the limitation and portability of their data in compliance with current data protection regulations. The exercise of these rights must be carried out by written communication signed by the data owner, indicating their address, attaching a copy of their National Identity Document or other accrediting document, addressed to TROVARSI Equitation, at the email address indicated in the header. The User may also oppose the sending of commercial communications from TROVARSI Equitation and withdraw their consent without affecting the legality of the processing of their personal data for other purposes. TROVARSI Equitation informs its Users of the possibility they have of filing a complaint with the Spanish Data Protection Agency if they consider that they have not received proper assistance in exercising the rights mentioned in this section.