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Privacy Policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Identity: TROVARSI Equitation
Website: www.trovarsiequitation.com
Email: info@trovarsiequitation.com

 

TROVARSI Equitation is committed to protecting your privacy and handling your personal information with transparency, confidentiality, and respect.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, complete a contact or booking form, request a discovery consultation, enroll in one of our services, subscribe to our newsletter, or otherwise interact with TROVARSI Equitation.

By using our website and voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

DATA PROTECTION OFFICER 

Contact: info@trovarsiequitation. com. In accordance with the current legislation on Personal Data Protection, TROVARSI Equitation informs the user(s) (the “User(s)”) of the Website www.trovarsiequitation.com (hereinafter, the “Website”) about the Privacy Policy that will apply to the processing of personal data that the User provides either by registering on the Website by completing the registration form provided for this purpose, subscribing to the newsletter, during the purchase process, or in interactions made with TROVARSI Equitation. By providing TROVARSI Equitation with their personal data, the User expressly consents, through the mechanism provided for this purpose, that TROVARSI Equitation may process those data in the terms established in this Privacy Policy, which will constitute the legal basis for their treatment.

WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT

Depending on how you interact with our website, we may collect information including:

  • Name

  • Email address

  • Telephone number

  • Country or location (when voluntarily provided)

  • Information submitted through contact forms, booking forms, or questionnaires

  • Information related to your coaching interests or goals

  • Technical information such as browser type, device information, IP address, and website usage through cookies and analytics tools

  • ​Providing certain information may be necessary for us to respond to your inquiry or provide our services.

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TROVARSI Equitation may collect personal information from Users of the Platform through the appropriate forms, such as name, email address, postal address, and/or phone number when the User visits the Platform, registers, places an online order, or contacts info@trovarsiequitation. com. Additionally, TROVARSI Equitation collects all information regarding your browsing on the Platform and your interaction with the brand. The failure to provide certain information marked as mandatory may make it impossible to manage your registration as a user or the use of certain features or services available through the Platform. The data voluntarily provided by the User during the use of the Website will be included in a file owned by TROVARSI Equitation for processing with the purposes indicated in this Privacy Policy. In accordance with the current legislation on the protection of personal data and in particular, as established in Regulation (EU) 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, TROVARSI Equitation will maintain the corresponding record of personal data processing activities. TROVARSI Equitation has taken the necessary technical and organizational measures to maintain the level of security required, according to the nature of the personal data processed and the circumstances of the processing, in order to avoid, as much as possible and always according to the state of the art, its alteration, loss, unauthorized processing, or access.

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FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA? 

We use your personal information to:

  • Respond to inquiries and requests.

  • Schedule discovery consultations and coaching sessions.

  • Evaluate applications for individual sessions and monthly programs.

  • Deliver coaching services and ongoing client support.

  • Process payments and maintain service records.

  • Send important communications regarding appointments or services.

  • Improve our website, content, and user experience.

  • Send newsletters, educational content, or updates when you have provided your consent.

  • Comply with applicable legal obligations.

 

We only collect and use personal information that is relevant to these purposes.

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The personal data you provide to us and those you provide at any time will be included in an automated file for which TROVARSI Equitation is responsible, for the following purposes: a) Manage your registration as a user on our Platform. b) Develop, fulfill, and execute the sales contract entered into by purchasing products from TROVARSI Equitation. c) Inform, process, manage, and send your order (and eventual return) as well as the completion of the sales contract for the products you have purchased. d) Contact you through email, phone calls, sending SMS, or other equivalent electronic means, regarding updates or informative communications related to the functionalities, products, or services contracted, including security updates of the Platform, whenever necessary or reasonable for their execution. e) Attend and follow up on inquiries and requests you direct to us through our Customer Service or in our stores. f) Provide you with information about the products marketed by TROVARSI Equitation as well as any other complementary, including in relation to said products, the sending of future commercial and advertising offers through any available communication channel, including SMS messages, email, etc. g) User profiling. h) Conduct market studies and statistics of our products.

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HOW LONG WILL WE KEEP THE DATA? 

The personal data provided will be kept as long as the business relationship or the one that originated the processing is maintained. If you decide to cancel your personal data, they may be retained in our databases during the periods provided by law to comply with tax and accounting obligations and will be deleted once these legal periods or those that apply have expired.​​​

NEWSLETTER SUBSCRIPTION 

If you authorize your subscription to the Newsletter of www.trovarsiequitation.com, we may send you educational content, articles, practical resources, service updates, event announcements, and information about our programs and services through email or other appropriate electronic communications.

By subscribing, you consent to the use of your personal information to provide you with relevant communications related to TROVARSI Equitation. We may also use information about your interactions with our website, emails, and services to better understand your interests, improve our content, and enhance your overall experience.

You may update your communication preferences or unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly at info@trovarsiequitation.com.

WHAT LEGITIMIZES US TO PROCESS THE DATA? 

The legal basis for processing your data as a customer is the contractual relationship established by purchasing products from TROVARSI Equitation and the fulfillment of commercial, tax, and accounting obligations. The communication of offers and promotions, the sending of advertising by any communication channel, as well as profiling and the transfer of your personal data to third parties, are based on the express consent requested from you.​

TO WHICH THIRD PARTIES CAN WE COMMUNICATE THE DATA? 

To offer you a quality service, TROVARSI Equitation is obliged to provide certain user data to other companies that collaborate in providing the service (carriers, financial entities, courier companies, communication sending companies, profiling companies, etc.). In all cases, the data provided are strictly necessary for the specific activity to be performed. By accepting this Privacy Policy, you expressly authorize TROVARSI Equitation that the personal data you provide may be transferred to other group companies or third-party collaborators of TROVARSI Equitation within or outside Spanish territory, and they offer a level of protection comparable to that established in Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 (GDPR), in Organic Law 15/99 of December 13 on Personal Data Protection (LOPD), and other applicable regulations. In any case, the third parties with whom certain personal data are shared will have previously demonstrated the adoption of adequate technical and organizational measures for their proper protection. TROVARSI Equitation does not sell customer data to third parties.

WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA? 

The User may exercise their rights of access, rectification, deletion, and opposition, as well as the limitation and portability of their data in compliance with current data protection regulations. The exercise of these rights must be carried out by written communication signed by the data owner, indicating their address, attaching a copy of their National Identity Document or other accrediting document, addressed to TROVARSI Equitation, at the email address indicated in the header. The User may also oppose the sending of commercial communications from TROVARSI Equitation and withdraw their consent without affecting the legality of the processing of their personal data for other purposes. TROVARSI Equitation informs its Users of the possibility they have of filing a complaint with the Spanish Data Protection Agency if they consider that they have not received proper assistance in exercising the rights mentioned in this section.

DATA SECURITY 

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although no online system can guarantee absolute security, we continuously strive to maintain appropriate safeguards to protect the information entrusted to us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page together with the date of the latest revision.

Last Updated: July 2026

CONTACT US

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us:

TROVARSI Equitation
Email: info@trovarsiequitation.com

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